Frequently Asked Questions

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I'm not logged in, can I place an order?

No, in order to provide you with better service it's required to create an account and login to place your order.
Creating an account is free and allows you to track your order history.

IMPORTANT : if you order goods that need to be shipped

We need your full name & Adress and dont forget your region code ,house number + extensions
If you create an Account use your real name . 

 

Shipment

Whether you have a small letterbox packet or a large parcel,
www.PostNL.nl Parcels is happy to send you goods abroad.
Whatever the destination, you want your parcel to get to where it’s going as fast as possible.

IMPORTANT :
We need your full name & Adress and dont forget your region code ,house number + extensions
If you create an Account use your real name .
All goods are send with track & trace or registered post ( sign on delivery ) 


How long does the shipment take?

After your order has been paced, it will be shipped as soon as possible.
The order will be shipped after we received the payment.
Delivery time may vary sometimes due to availability of products.
How long delivery takes depends on where you live.
Inside the EU it normally takes less than 2 weeks.
All stuff on the net is available and on stock however sometimes we have to wait for our suppliers.
Outside the EU you can allow a maximum 20 days for shipment.


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When will you Release new tracks?

We release new Tracks On a regular base.
Check the news section &  follow us on socialmedia to find out the latest news and updates

 

mixcloud cenobite  cenobite youtube    cenobite twitter cenobite soundcloud


Can I distribute / share the downloaded tracks?

No, the downloaded tracks are for personal use only.
You can play them on events & Festivals ,but please provide tracklist and send to BUMA/STEMRA


How can I pay my downloaded MP3s and Merchandise?

You can pay with creditcards, ideal and paypal

 


My MP3 doesn't work, what can I do?

Send a mail including your invoice to info@cenobite.nl, we will solve the problem.