Shipping & Returns

Whether you have a small letterbox packet or a large parcel, www.PostNL.nl Parcels is happy to send you goods abroad.
Whatever the destination, you want your parcel to get to where it’s going as fast as possible.
Track & Trace so you know where your order is at any time.
We know it’s a bit expensive but the only way we can guarantee you get the order 100%
You could consider to order extra items for a friend or as a gift since this will not have influence on the total shipping price up to 5 kilo

Important :

We need your full name & Address and don’t forget your region code, house number + extensions

If you create an Account use your real name .

All goods are sent with track & trace or registered post ( sign on delivery )


How long does the shipment take?

After your order has been placed, it will be shipped as soon as possible.
The order will be shipped after we received the payment.
Delivery time may vary sometimes due to availability of products and the delivery service.
How long delivery takes depends on where you live.
Inside the EU it normally takes less than 2 weeks.
All stuff on the net is available and on stock however sometimes we have to wait for our suppliers.
Outside the EU it can take about 20 days for shipment.
To make a long story short delivery times may vary.

Customs & TAX countries outside EU :

The rules for purchasing items online from anywhere outside the European Union, means that:

you must always pay VAT. As of July 1, 2021, there is no longer a VAT exemption for products under €22.
you must also pay import duties if products cost more than €150.
However, costs that you have not yet paid, such as import duties, are settled with the delivery company.

The delivery company will also need to declare the goods to customs and pay customs clearance costs.
These costs will be passed on to you.

RETURN  SHIPMENTS

Cenobite supports the quality of everything we sell and we hope you are happy with our products.
If for any reason you are not satisfied, you have 14 days to return products.
The products must be unworn, in the condition in which you received them and returned in their original packaging (including the label).

1) PACK YOUR RETURN SHIPMENT

Pack the products you want to return. Close the packaging well and attach the return label on the outside of your package.
Make sure all old shipping labels, stickers and other materials have been removed or invalidated.

2) RETURN FIXING AND REPAYMENT

You will receive a confirmation by e-mail as soon as your return has been accepted and processed. Your refund will take place as soon as the product (s) you have returned are checked by our quality assurance team.
It can take about 14 days or more until the reimbursement is visible on your account.
Shipping costs will not be reimbursed.

Return Address :
Cenobite Records
Reinier Claeszenstraat 86 hs
1056 WR Amsterdam
The Netherlands