Frequently Asked Questions
Payment doesn’t work ?
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I’m not logged in, can I place an order?
In order to provide you with better service it’s required to create an account and login to place your order.
Creating an account is free and allows you to track your order history.
IMPORTANT : if you order goods that need to be shipped
We need your full name & Address and don’t forget your region code, house number + extensions
If you create an Account use your real name.
Whether you have a small letterbox packet or a large parcel,
PostNL.nl Parcels is happy to send you goods abroad.
Whatever the destination, you want your parcel to get to where it’s going as fast as possible.
IMPORTANT : We need your full name & Address and don’t forget your region code, house number + extensions
If you create an Account use your real name .
All goods are sent with track & trace or registered post ( sign on delivery )
How long does the shipment take?
After your order has been paced, it will be shipped as soon as possible.
The order will be shipped after we received the payment.
Delivery time may vary sometimes due to availability of products.
How long delivery takes depends on where you live.
Inside the EU it normally takes less than 2 weeks.
All stuff on the web-site is available and on stock however sometimes we have to wait for our suppliers.
Outside the EU you can allow a maximum 20 days for shipment.
My preview web-player doesn’t work.
Check if Your browser supports HTML 5
How can I pay my downloaded MP3s and Merchandise?
You can pay with credit-card, ideal and pay-pal
Check all other payment options in your order.
My MP3 doesn’t work, what can I do?
Send a mail including your invoice to firstname.lastname@example.org, we will solve the problem.
When will you Release new tracks?
We release new Tracks On a regular base.
Check the News section & follow us on social-media to find out the latest news and updates
Can I distribute / share the downloaded tracks?
The downloaded tracks are for personal use only.
You can play them on Events & Festivals, Help out your favorite Artists by providing a Track lists and sent to. BUMA/STEMRA
Check out their Set List app : bumastemra.nl/setlijstenapp/
It’s still very difficult to figure out where & when our music is played world-wide, without proper track-list information it’s impossible to get payed from Buma-Stemra. They are claiming that they going to use Artificial Intelligence in the near future to deal with this.
We are pretty sure our artists did not get what we deserved the last 20 years even when we proved our Artists were listed on the line-up.
This message is almost on every Cassette Tape, Vinyl, CD,
ALL RIGHTS OF THE MANUFACTURER AND OF THE OWNER OF THE RECORDED WORK IS RESERVED AND UNAUTHORIZED PUBLIC PERFORMANCE, BROADCASTING OR COPYING OF THE RECORDING IS PROHIBITED.
This basically means the organizer of the event, Platform or the Location Manager has to sort this with Buma/Stemra & Sena
This also applies to Radio & Television or any other medium this is separate from the license directly from us.
This is Music Rights protection, Example Facebook don’t like to pay for Music Rights for users that’s why people get blocked automated by big music publishers.
The solution is simple Facebook has to sort it and pay something for Music being used on there platforms.
These Laws apply mainly for bigger events & locations and commercial use. This is the only protection system for musicians with a exclusive agreement with Buma/Stemra & Sena in the Netherlands.
Sorry to pop your bubble If you made a DJ mix and put it up for free download and then try to share it with the label & Artists followers is big time lame ! And how do you expect to get more streams if you give it away as download ?
As far as we know Mixcloud is the only DJ streaming Platform that tackled the Music rights problem in a legal way ! Nothing wrong to give your mix to some friends & family or event organizations let’s call it fair use.
For the record we don’t do mix take downs and we counting on you to do the right thing.
Don’t shoot the messenger 😉
Requests for official remix mail to email@example.com
Always looking for new talents, if you think you got what it takes sent your best demo to